Returns & Exchanges
The Reading Fightin Phils Store wants you to be completely satisfied with your purchase, so we offer a 30-day window for returns and exchanges on all unworn, unwashed merchandise. Please ensure all original tags remain attached to your items to qualify for a full refund.
Initiate Your Request
Visit our online returns portal or contact our customer service team with your order number to start the process and receive a return authorization.
Prepare Your Package
Securely pack your items in their original packaging, ensuring all labels and tags are intact to prevent damage during transit.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized shipping location or at the FirstEnergy Stadium team store.
Receive Your Refund
Once our team inspects the returned gear, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing